Retun and Refunds
At All Mart Bristol, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Be returned in the original packaging
- Include all accessories, manuals, and included items
- Not be damaged due to misuse, neglect, or improper handling
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
The following items may not be eligible for return:
- Gift cards
- Downloadable digital products
- Personalized or custom-made items
- Clearance or final sale items
- Perishable goods
- Personal care products that have been opened or used
Return Process
To initiate a return, please contact us at:
Email: allmartltd10@gmail.com
Please include:
- Your order number
- The item(s) you wish to return
- The reason for the return
- Photos (if the item is damaged or defective)
Our team will review your request and provide return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 5–10 business days.
Processing times may vary depending on your bank, credit card provider, or payment service.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please provide:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We will work to provide a replacement, exchange, or refund where appropriate.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
To request an exchange, please contact our support team at:
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective, damaged, or sent in error.
- Original shipping charges are generally non-refundable unless required by law.
- We recommend using a trackable shipping service for returns.
Late or Missing Refunds
If you have not received your refund after the stated processing period:
- Check your bank account again.
- Contact your credit card company or payment provider.
- Contact your bank, as processing times may vary.
If you still have not received your refund, please contact us at allmartltd10@gmail.com.
Order Cancellations
Orders may be canceled before they are processed or shipped.
If your order has already been shipped, it cannot be canceled and must follow the return process outlined in this policy.
Contact Us
For questions regarding returns and refunds, please contact:
All Mart Bristol LLC
30 N Gould St #39640
Sheridan, WY 82801
United States
Email: allmartltd10@gmail.com
Website: allmartbristol.com
We are committed to providing a fair and transparent return process and appreciate your trust in All Mart Bristol.